We’re a local Melbourne cleaning business trusted by thousands of tenants, landlords, and homeowners. From end of lease bond cleans to regular house cleaning and carpet steam cleaning, our team delivers inspection-ready work and honest communication — the kind of service that earns 4.9★ on 425 Google reviews.
O2O Cleaning is a family-run Melbourne cleaning business built around one idea: every clean should pass inspection the first time. We started with a single end-of-lease crew and grew through word-of-mouth — tenants telling friends, landlords asking for return bookings, real-estate agents recommending us to their next client.
Today our team covers end of lease cleans, regular house cleans, carpet steam cleaning, and deep cleans across metropolitan Melbourne. We’re not a franchise. We’re not a lead-gen marketplace. Every booking is handled by the same local team, and every quote is a written fixed-price quote with no surprises.
Cleaning is a service business — and a service business lives or dies on trust. These are the four things we put first, every job, every customer.
Quote within one business hour. Confirmation the day before. Cleaners on time, every time. No ghosting, no vague ETAs.
Every job follows a real-estate-agent-approved checklist. Kitchens, bathrooms, carpets, windows — nothing is skipped, nothing is assumed.
We book tight windows, arrive when we say we will, and finish on schedule. Moving day is stressful enough without waiting on a cleaner.
Written quotes, fixed written price, no hidden fees. If something won’t come out, we tell you before we start — not after the invoice lands.
Most cleaning complaints start the same way: a cleaner promised a fast job, skipped the corners your agent actually checks, and left the tenant fighting for their bond. We built O2O Cleaning specifically to stop that from happening.
Our checklist is written against real Victorian rental inspection standards. Our cleaners train on the same properties twice before running solo. And our re-clean support re-clean guarantee means that if your agent flags anything at final inspection, we come back free within 7 days.
Get a free quoteOne local team, four core services. Everything is booked through the same process, backed by the same guarantee, and delivered by the same trained cleaners.
final inspection preparation move-out cleans to real-estate inspection standard across Melbourne.
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Weekly, fortnightly, or one-off house cleans for busy Melbourne households.
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Commercial-grade carpet steam cleaning for end of lease, pet stains, and refreshes.
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Full bond cleans for tenants, with the re-clean guarantee that protects your refund.
View service →Over 425 Google reviews and a 4.9-star rating. Read all Google reviews →
“The standard of cleaning has been excellent. The cleaners were friendly and paid good attention to detail. Any schedule changes were handled smoothly. Happy to recommend O2O to anyone in Melbourne.”
“We love Vincent and the crew. Reliable, always on time, great communication, and they always do an excellent job. Vincent has been cleaning for us for years now and we hope he always will.”
“Excellent communication and a thorough job from start to finish. The O2O team handled our 2-bed unit and we got our full bond back without any issues. Will definitely use again.”
No back-and-forth. No surprise fees. Just a clear process that ends with a property ready to hand over.
Share your property size, service type, and preferred date. We reply with a written fixed-price quote in under an hour during business hours.
Once you approve, we lock in the booking, confirm the checklist, and send a calendar reminder. Written fixed-price quote confirmed.
Our trained cleaners arrive on time with commercial equipment and eco-friendly products. End of lease jobs are backed by our re-clean guarantee.
No stock photos. No staged smiles. Every image below is from actual O2O Cleaning jobs across Melbourne — the same crew who’ll show up at your door.
What areas do you service in Melbourne?
+We cover metropolitan Melbourne — inner-city (Richmond, South Yarra, Hawthorn, St Kilda), south-east (Caulfield, Malvern, Glen Waverley, Clayton, Dandenong), and surrounding suburbs. If you’re unsure, send us your address when booking and we’ll confirm coverage.
Do you bring your own equipment and supplies?
+Yes. Our cleaners arrive with commercial-grade equipment, mops, vacuums, carpet steam machines (for carpet jobs), and eco-friendly cleaning products. You don’t need to supply anything — just power and water access.
Do you handle end of lease cleaning with a bond-back guarantee?
+Yes — end of lease cleaning is our core service. Every end of lease booking includes a re-clean support re-clean guarantee. If your real-estate agent flags anything at final inspection, we return free within 7 days to re-clean those items.
Can I add carpet cleaning or deep cleaning to a booking?
+Yes. Carpet steam cleaning can be added to any end of lease, deep clean, or carpet-only booking. Mention it when you request a quote and we’ll price the combined job in one written quote — no surprise add-ons.
How quickly can I get a quote?
+Under one business hour, Monday–Saturday. Submit your property details through the booking form and we’ll send a fixed written quote to your email — obligation-free quote.
